Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for accurately processing payments, monitoring student accounts, issuing student bills, providing customer service to students and other departments as needed, and performing a variety of other related tasks.

• Assist students and parents with questions pertaining to the student account while staying in compliance with FERPA (Federal Educational Rights Privacy Act).
• Maintain a good working relationship with financial aid, registrar, and student life to better assist students with questions and concerns.
• Monitor student accounts for payments, refunds, and collections.
• Provide front line customer service.
• Perform student account collection activities including email and phone follow-up.
• Assist with orientation/check-in process and CIU move-in days for all new and returning students.
• Receive, verify, and receipt departmental income.
• Disburse and audit annual/short term petty cash to CIU and Ben Lippen departments; reconcile annual petty cash at fiscal year-end.
• Monitor accounting department mailbox and answer all applicable emails within 24 hours.
• Close daily activity including balancing cash to general ledger, preparing remote bank deposit, reconciling daily journals from student payment portal, and posting daily activity.

• General knowledge of accounting procedures.
• Excellent oral and written communications skills.
• Customer service and/or accounting experience.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Knowledge of Jenzabar One helpful.
• Ability to learn Enterprise Resource Planning (ERP) system.
• Minimum of High School Diploma.
• Associates Degree in Accounting or related degree preferred.

CIU provides a benefits package that includes:

• Health Plan;
• 401(k) plan with match opportunity;
• 100% of employee’s cost of group life insurance;
• Long term disability insurance;
• Vacation days, holidays, sick leave, family leave;
• Educational benefits: tuition reduction for PreK3-Graduate.

Interested and qualified candidates will complete the CIU Employment Application on this site.