Admissions Counselor, Undergraduate

Admissions Counselor, Undergraduate

Description

The admissions counselor is responsible for upholding the mission of Columbia International University and recruiting for CIU’s residential undergraduate programs. The counselor serves a critical role in ensuring that new students and families are educated throughout the enrollment process regarding academic programs and their specific outcomes, financial aid, the student experience, and the value of a Christian higher education.

Responsibilities

  • Advise prospective students of the admission process and steps to enrolling, ensuring each interaction is personalized to their specific interest and needs.
  • Create tailored communication strategies with prospective students to build relationships through email, phone calls, text messages, and personalized notes.
  • Assist in the identification of new target markets while creating and implementing innovative recruitment strategies with new/potential students based on market data.
  • Manage and track recruitment leads from various sources; telephone calls, website, contact cards, and referrals, ensuring timely and personalized follow-ups.
  • Meet with prospective students and families on their campus visits to provide customized interactions based on their areas of interest.
  • Attend recruiting and informational events to represent the university, tailoring presentations to address the specific interest of different audiences.
  • Serve as a liaison between the university and high school counselors, offering support and resources to their students.
  • Work interdepartmentally with student support services to maintain and matriculate students.
  • Assist with the development and revision of office policies and procedures.
  • Perform other duties as assigned.

Qualifications

  • Ability to communicate effectively, both verbally and in writing, ensuring clarity, empathy, and professionalism in all interactions with students and their families.
  • Able to think and work independently while maintaining a high standard of customer service and responsiveness.
  • Ability to work effectively as a member of a team, contributing to a supportive and collaborative environment.
  • Ability to keep detailed notes within Customer Relationship Management (CRM) system and use technological insights to inform decisions about students.
  • Able to manage multiple tasks and projects and successfully meet deadlines.
  • Ability to travel as assigned, serving as one of the primary university representatives at recruitment events.
  • Flexibility with working hours and occasionally being available on some nights and weekends.
  • Knowledge of CIU academic programs, admissions policies and procedures, and general enthusiasm for the University.
  • Experience in admissions, recruiting, or consultative sales preferred.
  • Valid South Carolina driver’s license and clean driving record are required.
  • Bachelor’s degree required.

Benefits

CIU provides a benefits package that includes:

  • Health Plan;
  • 401(k) plan with match opportunity;
  • 100% of employee’s cost of group life insurance;
  • Long term disability insurance;
  • Vacation days, holidays, sick leave, family leave;
  • Educational benefits: tuition reduction for PreK3-Graduate.

Interested and qualified candidates will complete the CIU Employment Application on this site.

Organization
Columbia International University
Department
Admissions
Status
Full-time
Time Period
40 hours/12 months
Available

CIU Employment Application CIU Global (Online) Adjunct Application Resident Adjunct for the Cook School of Business Application Resident Adjunct for the College of Arts and Sciences Application Resident Nursing Adjunct for the School of Nursing Application

Supplemental Form and Instructions

CIU faculty positions will need to submit a curriculum vitae (CV). Once you have completed your online application, you will have an opportunity to submit a cover letter and resume.

Instructional Staff Supplement Form (PDF)

Ben Lippen Employment Application (PDF)

BLS Online Studies Adjunct Application

If you are applying for a Ben Lippen position and are unable to download the Ben Lippen application, please contact Human Resources at humanresources@ciu.edu or 1-800-777-2227 ext. 5009.