The Database and Technology Coordinator assists the Office of the University Registrar by overseeing the design of student degree audits and developing enhancements to the university’s student information system (currently Jenzabar) both in the organization of data and the automation of processes. The Database and Technology Coordinator also coordinates particularly with Database Services, module managers within Admissions and Student Life, and the Director for Institutional Reporting.

The Database and Technology Coordinator must be a team player actively contributing to the success of the department as a whole, be willing to work in cross-trained areas and with other departments within the University setting.

Primary Duties:

• Maintains accurate recording and tracking of student work in the higher education divisions of the university to ensure completion of all requirements for graduation.
• Designs and implements degree audit modifications annually for optimum usability for staff, faculty, and students.
• Plans and executes database upgrades by maintaining, evaluating, modifying, and improving the database system to meet the on-going needs of the academic records.
• Provides analysis and evaluation to the IT staff in the maintenance and upgrade of the database structure
• Analyzes the needs of students and faculty as this pertains to the academic records in the database and develops processes to meet these needs.
• Trains colleagues on how to input, manipulate, and extract data. Serves as a resource to other departments in this process.
• Researches and implements technology enhancements to better support the functions of the university and support of students, faculty, and staff.
• Designs and prepares reports for the Office of the University Registrar by querying from the database as needed.

Policies and Procedures:  Understands and applies policy and procedures related to:

• Family Educational Rights and Privacy Act [FERPA];
• American Association of Collegiate Registrars and Admissions Officers [AACRAO] records retention guidelines;
• Catalogs, curricular requirements and policies/procedures of all schools within the University;
• Registration and records functions of the University Registrar’s Office;
• Accreditation requirements [ABHE, ATS, SACSCOC, CACREP]
• Department of Education regulations for record keeping and reporting.

Customer Service:  Provides on-call, quality assistance to faculty, staff, current students, alumni and external constituencies in areas such as:

• Create systems that support excellent customer service for students, graduates, faculty and staff.

Project Management:  Executes tasks in areas as assigned such as:

• Analyzes the needs of students and faculty as this pertains to the academic records in the database and develops processes to meet these needs.
• Creating opportunities to utilize J1 more effectively enhance productivity and streamline office procedures
• Computer coding and set up for new academic year including registration, orientation, semester start-up services and working within our intranet and with internet;
• Provides analysis and evaluation to the IT staff in the maintenance and upgrade of the database structure.
• Submit reports to National Student Clearinghouse;
• Commencement planning and ceremonies.

• Ability to coordinate work with other employees.
• Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and practices.
• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
• An intimate knowledge of database functions including accuracy in data entry, data reports, and word processing;
• Ability to prioritize projects based on administrative processes and academic cycle. 
• Commitment to professional integrity, including knowledge of and commitment to upholding federal confidentiality guidelines regarding confidentiality of student academic information.
• Commitment to maintaining best practices in service, innovation, and efficiency.
• Commitment to a collaborative work environment.
• Experience in Microsoft Office, particularly Excel, Outlook and Word, required.
• Experience utilizing administrative software (e.g. Jenzabar).
• Minimum of two years of experience utilizing database software or a related area is required.

CIU provides a benefits package that includes:

• Health Plan;
• 401(k) plan with match opportunity;
• 100% of employee’s cost of group life insurance;
• Long term disability insurance;
• Vacation days, holidays, sick leave, family leave;
• Educational benefits: tuition reduction for PreK3-Graduate.

Interested and qualified candidates will complete the CIU Employment Application.