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Frequently Asked Questions

  • You will find information on textbooks in the course syllabus. The course syllabus will be posted on the course home page approximately one month before the course is scheduled to begin. You are responsible to purchase your own textbooks. One option is to order them from the CIU Bookstore. To order by email contact bookstore [at] ciu.edu (Anti-spam: replace the [at] with "@"). To order by phone contact the cashier at (803) 807-5263.

  • Each course syllabus contains a course description, course objectives, booklist and requirements. The course syllabus will be posted on the CIUOnline course home page approximately one month before the course is scheduled to begin.

  • Textbooks are listed in the course syllabus, posted on the CIUOnline course homepage approximately one month before the course is scheduled to begin. You are responsible to purchase your own textbooks from the CIU Bookstore. Please contact the Bookstore at 803-807-5263 or send an e-mail with any questions regarding finding and ordering books.

  • Once registration opens, you will be able to register through your CIUOnline account for your upcoming course(s) and pre-register for the subsequent term. Confirmation of both your registration and pre-registration will be sent to you via e-mail.

    Register and reserve housing for courses in Atlanta, GA when the registration period is open.

  • Course information is available through CIUOnline. If you already have a CIUOnline account, you will be able to access your new course within two business days of the time you submit your registration. If you have difficulty with your CIUOnline account:

    • Call (803) 807-5040. Upon verification of your identity, CIU Web Support personnel will guide you in logging in to CIUOnline for the first time.
    • Contact the Registrar for an authorization form -- write your mailing address, sign it, and send it to CIU Web Support. You may either fax it to (803) 786-4209 or mail it to Columbia International University, 7435 Monticello Road, Columbia, SC 29203, Attn: Web Support. After we receive your signed release, we will mail you your login instructions.

    All students admitted to a degree program via the hybrid format must have an account through CIUOnline. Any and all communications regarding degree programs must come from your CIUOnline e-mail address: "firstname.lastname@mailbox.ciu.edu." Communications with addresses not ending in "@mailbox.ciu.edu" will be asked to resend through your CIUOnline account.

    If you have questions about CIUOnline, please contact CIU Web Support at websupport [at] ciu.edu (Anti-spam: replace the [at] with "@") or (803) 807-5777. 

  • Federal Financial Aid is available to students using CIU's hybrid format.  Information on Federal Aid can be found here.

  • You may begin your studies during any term throughout the year, but we strongly recommend that you begin with an on-campus intensive course, either in Atlanta, GA or Columbia, SC when courses are offered in January or June.

  • The AccessCIU-SSM office can be reached at 803-807-5378, or send an e-mail with your question.